Privacy Policy

Effective Date: 04/07/2025
Last Updated: 04/07/2025

Red Handed Investigations (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you engage with our services or visit our website.

Who We Are

Red Handed Investigations is a UK-based private investigation firm offering professional and discreet services. We are registered with the Information Commissioner’s Office (ICO) under registration number [Insert ICO Number].

What Information We Collect

We may collect and process the following types of personal data:

Contact details: name, phone number, email address, postal address
Case-related information: details relevant to your enquiry or investigation
Website usage data: IP address, browser type, and pages visited (via cookies)

We do not knowingly collect data from individuals under 18 years of age.

Legal Basis for Processing

We process your data under the following lawful bases:

Consent: when you voluntarily provide information via our contact form or email
Contract: to fulfil our obligations when you engage our services
Legitimate interest: to operate and improve our services
Legal obligation: to comply with applicable laws and regulations

How We Use Your Information

We use your personal data to:

Respond to enquiries and provide investigative services
Maintain accurate records for legal and operational purposes
Improve our website and client experience
Comply with legal and regulatory requirements

We do not use your data for marketing without your explicit consent.

Sharing Your Data

We treat your information with the utmost confidentiality. We may share your data with:

Trusted service providers (e.g. secure case management software)
Legal authorities, if required by law
Other parties, only with your explicit consent

We never sell or rent your personal data.

Data Storage & Retention

Your data is stored securely within the UK. We retain personal data only as long as necessary:

Enquiry data: up to 12 months
Client case files: up to 6 years (in line with legal obligations)

After this period, data is securely deleted or anonymised.

Cookies

Our website uses cookies to enhance user experience and analyse traffic. You can manage cookie preferences through your browser settings. For more details, see our Cookie Policy.

Your Rights

Under the UK GDPR, you have the right to:

Access your personal data
Request correction or deletion
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the ICO

To exercise your rights, contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Red Handed Investigations
Blackpool Enterprise Centre

Lytham Road

Blackpool

FY4 1EW

📧 simon.green@redhandedinvestigations.co.uk
📞 07356 234085
ICO Registration: